You may use this online form to lodge a support request (e.g request a new account, issues with applications, installation requests etc) for the new Griffith HPC.
https://www.griffith.edu.au/eresearch-services/request-help?hpc
Please select in the drop down menu for "I need help with" High Performance Computing (Griffith HPC)
You will receive a message "The HPC form has been moved into ServiceNow.
Click to Redirect to the New Form"
Please click to re-direct to the new form. You will need to be vpn into Griffith and logged into Griffith portal to access this form.